Calgary Learning Institute LTD ("Calgary Learning Institute", "we", "us") respects your privacy. This policy explains what personal information we collect on www.calgarylearning.com, how we use it, and your choices under Alberta's Personal Information Protection Act (PIPA) and, where it applies, Canada's PIPEDA. This page is a practical template for our current practices. A lawyer should review it before relying on it for formal disputes.
Last updated 9 November 2026
The short version
- We collect what you give us (contact forms, accounts, enrollments).
- We use it to run courses, reply to you, and process payments.
- We do not sell your personal information.
- Some processors store data outside Canada (named below).
- You can ask to access, correct, or delete your information.
Information we collect
Contact and inquiry forms: name, email, message, and any details you choose to include. Student accounts and enrollments: name, email, authentication identifiers, course progress, certificates, and support messages. Payments: billing email and transaction references processed by Stripe and/or PayPal (we do not store full card numbers on our servers). Technical logs: IP address, browser type, and basic request metadata used for security and abuse prevention.
How we use information
We use personal information to respond to inquiries, create and secure student accounts, deliver course access, issue certificates, process payments and refunds where applicable, prevent fraud and abuse, and meet legal or regulatory duties. Marketing email is sent only where Canadian anti-spam law (CASL) allows (for example, after an inquiry or with clear opt-in). You can unsubscribe from marketing at any time.
Cookies and analytics
Essential cookies keep you signed in and protect forms. Optional analytics (for example Vercel Analytics) load only if you accept analytics cookies. You can change that choice with Cookie settings in the site footer. We do not load advertising pixels unless we enable them later and obtain consent first.
Service providers outside Canada
We use trusted processors that may store or process data in the United States or other countries, including Google Cloud (accounts and file storage), Stripe and PayPal (payments), Brevo (transactional email), Vercel (hosting and optional analytics), and YouTube/Google when you play embedded videos. Their privacy policies apply to their processing.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions (for example records we must keep for tax or security). We aim to respond within 45 days. Contact the Privacy Officer below. You may also complain to the Office of the Information and Privacy Commissioner of Alberta, or the Office of the Privacy Commissioner of Canada where PIPEDA applies.
Children
Our online courses are aimed at adult learners. We do not knowingly collect personal information from children under 13 through this website. Parents or guardians who need to enrol a minor should contact us directly so we can handle the request appropriately.
Breaches
If a privacy breach creates a real risk of significant harm, we will notify affected individuals and the Information and Privacy Commissioner of Alberta without unreasonable delay, and take steps to limit the harm.
Contact
Privacy Officer, Calgary Learning Institute LTD
Email: info@calgarylearning.com
Phone: 1-403-285-3555
2616 18 Street NE, Suite 201, Calgary, AB T2E 7R1, Canada
